Privacy Policy
Effective Date: 1st Feb 2025

1. Introduction
BarbaarPOS ("we," "us," "our") is a web-based and mobile-app-based Point of Sale (POS) system owned and operated by Barbaar Bags Limited. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the Kenya Data Protection Act, 2019 and other applicable laws.

2. Information We Collect
When you use BarbaarPOS, we may collect the following types of information:

• Personal Information: Name, phone number, email address, business name, and payment details.

• Transaction Data: Sales records, purchase history, and financial transactions.

• Device & Usage Data: IP addresses, device type, browser information, and interactions with our platform.

• Location Data: If enabled, we may collect your location for service optimization.

• Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience and track usage trends.

3. How We Use Your Information
We collect and use your information for the following purposes:

• To provide and maintain our POS services.

• To process payments and transactions securely.

• To improve user experience and develop new features.

• To comply with legal and regulatory obligations.

• To communicate with users regarding updates, promotions, and support.

• To prevent fraud and unauthorized access.

4. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Payment processors, cloud storage providers, and IT support services.

• Regulatory Authorities: If required by law or in response to legal requests.

• Business Partners: If you integrate third-party services with BarbaarPOS.

• Legal & Compliance: In cases of fraud prevention, dispute resolution, or compliance with legal obligations.

5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse, including encryption, access controls, and secure servers. However, no system is completely secure, and we encourage users to safeguard their login credentials.

6. Data Retention
We retain personal data for as long as necessary to fulfill our service obligations, comply with legal requirements, or resolve disputes. Upon request, we will delete your data unless retention is required by law.

7. Your Rights
Under the Kenya Data Protection Act, you have the right to:

• Access and request a copy of your personal data.

• Correct or update inaccurate information.

• Request deletion of your data where applicable.

• Withdraw consent for processing your data.

• Object to the processing of your data under certain circumstances.

• Lodge a complaint with the Data Protection Commissioner if your rights are violated.

To exercise these rights, contact us at admin@barbaarpos.com.

8. Cookies & Tracking Technologies
BarbaarPOS may use cookies and similar technologies to enhance your experience, analyze usage, and improve our services. You can adjust your browser settings to disable cookies, but some features may not function properly.

9. Third-Party Links & Services
Our platform may contain links to third-party services. We are not responsible for the privacy practices of these external services and encourage users to review their policies before providing any personal information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our platform with an updated "Effective Date." Continued use of BarbaarPOS constitutes acceptance of the updated policy.

11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Barbaar Bags Limited
Email: admin@barbaarpos.com